Frequently Asked Questions
Everything you need to know about your Italjet Motorcycles apparel and lifestyle orders.
How long does shipping take for international apparel orders?
Standard international shipping typically takes 7-12 business days. Express shipping options are available at checkout for delivery within 3-5 business days.
What is your return policy for riding gear and lifestyle clothing?
We offer a 30-day return policy for all unworn items with original tags attached. Please note that safety equipment must be in its original, unopened packaging to qualify for a refund.
How can I ensure I am ordering the correct size?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself while wearing your usual base layers to ensure the most accurate fit for our technical riding jackets and apparel.
Are your riding jackets CE-certified for safety?
Yes, all Italjet functional riding gear is CE-certified and includes integrated armor pockets. Specific safety ratings (Level 1 or Level 2) are listed in the individual product descriptions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. For select regions, we also offer 'Buy Now, Pay Later' through Klarna.
How should I care for my Italjet premium leather goods?
To maintain the quality of your leather gear, we recommend cleaning with a damp cloth and applying a high-quality leather conditioner every 3-6 months. Avoid direct heat sources when drying.